Question branching software

Branch on range logic: similar to traditional branch logic with the added feature of assigning a value to individual answer options. Advanced logic: similar to branch logic with the added functionality of supporting multiple conditions.

Enhancing the survey experience Like a conversation, a questionnaire needs to maintain a consistent and appropriate flow that engages the respondent from beginning to end. Software Solutions Services Contact us. Privacy policy Terms and Conditions Cookie policy Site map. Help Center info form. If you select Disqualified participant all answers will be discarded. The survey can be ended with the default success message , the success message that was entered in the Survey Settings , or a custom success message which can be specified in the final input field.

Suppose you've added a question branch to a multiple choice question. In this branch, if the participant selects "None of the above" as their choice, they'll be taken to the end of the survey. Now, let's say that you've edited your question and changed "None of the above" to "Not Applicable. In the Question Branching tab, this question will have a yellow Warning icon ; hovering over the icon will reveal the "This question has at least one invalid branch" message.

If you click on the question to see its branch, the invalid branch will also be highlighted in yellow with an Invalid Branch label. We recommend that you take a look at your Question Branching tab after editing your survey to ensure that your branches have not become invalid. Create a Question Branch To create a question branch, go to the Questions page for your survey and click Question Branching at the top. Click the question you want to make the branch off of. Click on New Branch.

The Create a New Branch popup will appear where you will put in all conditions and actions for that branch. Deliver the best with our CX management software. Workforce Create the best employee experience and act on real-time data from end to end. Home Features Skip logic. What is survey skip logic and branching? How does the survey branching work?

Example of skip logic branching question Consider Kroger surveying with its patrons to understand the purchasing trends in their grocery sections. Uses of skip logic The simplest use of skip logic is in a situation when respondents need not view a few questions. Some of the typical surveys that use such questions are: New product launches or product tweaks : If an FMCG brand wants to understand laundry detergent usage across different demographic groups, they can conduct a survey and distribute it among their target audience.

The questionnaire will help understand the preferred detergent type, favorite aroma, etc. Employee satisfaction surveys : The experience of each employee differs from others; hence, there should be a custom employee satisfaction survey path depending on the answers. Skip logic can help present the right questions to the respondents. Concept test for new services : Survey data is a good yardstick to gauge the demand in the market, understand consumer behavior, and collect preferences of the target audience.

Skip logic and branching can be used to jump to a different set of questions based on the answer selection. Types of skip logic or branching logic Depending on the point when the surveys get directed, there are two types of survey branching.

Conditional survey branching : Conditional branching is used when a condition must be met while answering the survey. The logic rules are added while designing the questionnaire. It helps create a custom path for each respondent and helps jump from one question to another without having to see irrelevant questions. Unconditional survey branching : Unconditional branching occurs even if no condition is satisfied.

This type of logic is generally used for the text questions or at the end of skip logic that brings the respondent back to a central point.

This condition usually is set on the last question of the survey. Jump To options for unconditional branching questions Terminate Survey : Select this option if you want to terminate the survey. The system will direct the respondents to the terminate survey page, and the response will be marked as a terminated response.

The system will consider it as a completed response.